I have a 2014 street glide special with platinum system and recently the air compressor mount cracked. I contacted Mike sent him some photos, next thing I know he was sending me a replacement mount. I have been enjoying the comfort and reliability of my platinum system on my bike, and I can't say enough good things about the product and service you receive. It is great knowing that there is a business still doing it old school they back there product and all I can say it's the best.
Great product A1 parts and instructions very helpful also ships fast and well packaged plan to do business again soon. Will post my pictures on IG
Mike was great from start to finish, he answered all the questions I had, Mike took all my measurements contacted me back in a few days and said he was able to make a complete Air Ride for my bike since they did not stock one, he also did a great job getting the unit out quickly before closing for the holiday...Thanks for the Great work (Mike & Team Platinum)
Fantastic communication being in different countries! Excellent transportation to my front door all tracked!!
Awesome air ride on my 2014 Custom StreetGlide. I do most of my business by word of mouth. Platinum air came highly recommended from y bike painter. I was not disappointed. Would use them again on any future builds.
great kit.. everythings fit perfectly, very well made.. im really happy with my softail 18- kit 👌
Great customer service. Had a few issues on my end of ordering and they got me squared away easily. Will update as soon as the system is installed and the bike hits the road.
Mike is absolutely awesome. Such a great help. They're not on my bike yet. Will update. But so far I will never shop any where else.
I had very good communication with Mike, I bought it and picked it up at the warehouse, I told Mike that the kit was going to Mexico City, he gave me pictures along with the detailed instructions. My uncle got the kit and he installed on his boulevard m109 motorcycle, he had no problems with the installation. He is very happy with the kit.
I was a little bit skeptical about how air suspension would ride vs traditional shock. The bleed and feed system is not only more comfortable of a ride but makes the bike look very nice with the height adjustment. I recommend Platinum air suspension to anyone looking into air ride for their motorcycle.
You want quality air suspension with great customer service? This is the place to go to. Mike is the man he knows how to run his business. The product was perfect and simple to do the install. The system is perfect with air and rebound control so you don't just have a stiff ride. Mike went above and beyond while I was doing the install to assist me with any questions I had. Always had a good demeanor whenever we spoke. He is very knowledgeable he is a legit genuine person and business man! I'm definitely going back when I'm ready for my front air ride!
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